General policies at RJM Silver
We at RJM Silver understand that it may be difficult to purchase jewelry online with only a photograph and description of the item. We therefore make the following commitments to you:

Honesty

  • We will always try to describe our products as accurately as possible.

  • We will never make misleading statements about our products.

  • We make our address and telephone number available to you in case you feel a need to contact us directly.


Integrity

  • We will always abide by any and all of our policies, warranties and agreements.

  • Any information shared by you will be remain confidential.

  • All customer information is stored on a secure server for your protection.

Service

  • We will make every effort to answer your questions, make required refunds and ship your purchases in the fastest possible manner.

  • Should you choose to register, your shopping cart may be kept indefinetly, until you are ready to complete your purchase.

  • We will only send out such emails as are required to keep you informed of the status of your transaction, unless you choose to sign up for our mailing list.