FREQUENTLY ASKED QUESTIONS:

1. Your descriptions state that all measurements are approximate. Am I going to get an item half the size that is stated?

2. I have questions about an item in your store. How can I get in contact with you?

3. Are all of your items Sterling Silver?

4. What is your shipping policy?

5. What forms of payment do you accept?




Q. Your descriptions state that all measurements are approximate. Am I going to get an item half the size that is stated? A. No, all measurements stated in our descriptions are exact or smaller than the actual size. We typically measure to 1/8 inch. All weights are accurate to the gram as weighed on our scale.



Q. I have questions about an item in your store. How can I get in contact with you?

A. We can be reached by email at: sales@rjmsilver.com. Call Ralph or Julie at 870-799-8932.



Q. Are all of your items Sterling Silver?

A. No, most of our items are Sterling Silver, but not all. If an item is other than
sterling, we will plainly state that in the listing and/or the catagory.



Q. What is your shipping policy?

A. We charge $3.00 for shipping an unlimited number of items via USPS First Class Mail within the United States
or via Air Letter Post for international customers. Your item will be shipped within 24 hours of receiving payment.



Q. What forms of payment do you accept?

A. We accept credit cards through PAYPAL,checks and money orders.